Page 49 - Wire Rope News & Sling Technology - April 2019
P. 49


                                 Still made in the USA!

                                                                                     POC 3500-94
                                                                                     3 /2" capacity, power-operated
                                                                                     Cuts 3 /2" wire rope in 40 seconds!
                                                                                     Also available in 2 /2", 1 /4", 1 /8"
                  Model 1                                                                    POC 2500-80
                  3 /4" capacity                                                             2 /2" capacity,
                                                                                             power operated
                                                   Model 1A
                                                   1 /16" capacity                             C-1750
                                                                                               1 /4" capacity
                         Model 2                                 POC 1125-80
                         1 /2" capacity                          1 /8" capacity, power-operated

                                                Morse-Starrett Products Company
                                                   184 NW 10th St, Meridian, Idaho 83642
                                   PH: (208) 888-7571  •  FAX: (208) 888-2092  •  sales@  •

         justments, if required.            the Technical Triage? At the most ba-  er awareness and knowledge, LEEA can
           Club members manually operate the   sic level, the Triage will  improve and   commence the improvement process.
         Tall Porta-Gantry. Reid conducted two   expand the way that Frequently Asked   Importantly, the  Triage  will  also
         training sessions within  a single  day,   Questions  are dealt with.  It is vital   maintain a single LEEA interpretation
         with  two groups  of 10 people taking   that questions get the right answers   of legislation, standards and industrial
         part in the morning and afternoon re-  quickly.  There  is  also  an  opportunity   best practice, while enabling the LEEA
         spectively. NUSC is already planning   for LEEA to extract greater value from   team to focus  technical  resources  on
         to purchase a second gantry crane sys-  the Triage given that it is a direct con-  the critical problems.
         tem for use in the workshop.       nection  to  the  association’s  members   Then there are a number of beneficial
                                            and their challenges.              housekeeping improvements. These in-
         LEEA Technical Triage                For example, LEEA can monitor in-  clude LEEA keeping documented re-
         update                             dustrial issues as well as identify any   cords of all advice given through  the
           The  Lifting  Equipment Engineers   training requirements and shortfalls in   Triage, which  enables performance to
         Association  (LEEA) is  encouraging   standards, legislation, LEEA Guidance   be reviewed, leading to improvement
         any member in  the world  to send  in   and industrial practices. With this great-  in response time and the quality of re-
         any technical question they may have                                  sponses to members.
         by email to: technicaladvice@leeaint.                                   Through  the data  compiled, LEEA
         com. This is the first port of call for the                           can measure a variety of useful statis-
         LEEA Technical Triage system, which                                   tics such as: queries received by LEEA
         aims to deliver a final resolution to a                               from the industry; technical queries re-
         question within 48 hours.                                             ceived  by LEEA and  responses  given;
           LEEA has been fine-tuning the help-                                 responses  sent within  / longer than
         ful Technical Triage system to better                                 48 hours;  the Industrial sectors and /
         monitor and control the technical sup-                                or location of queries; issues requiring
         port it provides to members.                                          new guidance or industry practices for
           All LEEA  staff have been allocated                                 example; and new additions to FAQs.
         responsibilities  under  the Triage. For                                This means LEEA can provide feed-
         many this will simply mean ensuring                                   back to the membership and, in the
         that they forward any technical que-                                  process, highlight a significant part of
         ries to the Technical Assistant. He will                              what association does. Members can
         then log the query onto the system.  LEEA members can send their technical que-  expect reports  containing  a number
           So  what is  LEEA trying  to do with   ries to         continued on next page
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